Board Members
Maintenance Officer
Tony Ferrar
(Mobile: 0428 183 087)
Secretary
Melinda Gotke
(Mobile: 0408 671 063)
Chairman
Ross Lehmann
(Mobile: 0409 151 001)
Vice Chairman
Gary Wenzel
(Mobile: 0427 779 726)
Director
Roseanne Griffiths
(Mobile: 0413 622 658)
Director
Rebecca Wallbank
(Mobile: 0423 783 269)
Rates and Charges
Please see the "Rates and Charges" page for more information.
Strategic
Vision
Supply reliable rural water in an economically and socially equitable manner.
Purpose
Operate a rural water scheme which provides non potable water to homes and businesses within its gazetted area and its surrounds.
| Objective |
Strategy |
Performance Indicators & Opportunities |
| Low cost water supply |
Provide non potable water at a low cost with steady price path |
- Monthly review of Financials to maintain sound financial management
- Access fee with free allowance and excess water charge at the same rate as base water charge
- Keep expenditure on administration to a minimum
|
| Adequate flow to customers |
Provide water at minimum of 20 L/min |
- Check meters/valves/filters to minimise blockages
- Maintain chlorine dosing to minimise algae and shell impact
- Regular maintenance and replacement of problem areas to ensure reliable supply
- Maintenance Manager has a strong sense of ownership of the scheme
|
| Maintain health of waterways and protect the environment |
Ensure we do not impact on the quality of the water in the waterway |
- Maintain pump site with mowing/trimming
- Monitor chlorine pump to ensure no backflow into waterway
|
| Enhanced liveability for customers |
Provide water at a reasonable cost so customers use water to improve their property and lifestyle |
- Maintain the 100L allowance to encourage customers to use water
- Keep fees and charges at a low level
|
| Create opportunities for rural business to aid sustainable employment |
Provide reliable non potable water at a low cost |
- Ensure maintenance is a priority to minimise disruption to supply
- Keep fees and charges at a low level
|
| Customers feel a sense of belonging to the scheme |
Customers assist in reporting any leaks. Provide responsive customer service. Protect and promote human rights in our decision making and actions. |
- Newsletters twice per year
- Annual Meeting in hall within the scheme area
- Personal contact between customers and admin/operations staff & Directors
- Website for updates
|
Strategic Risks
Risks and challenges include continuity of water supply, keeping infrastructure maintained, capital improvements and replacements and rising operating costs.
